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Salesforce is a leading provider of customer relationship management (CRM) software that has revolutionized the way organizations manage their customer interactions. The Salesforce Community Cloud allows companies to create online communities for their customers, partners, and employees to collaborate and share information. As more businesses adopt this platform, the demand for certified professionals who can manage and administer the Salesforce Community Cloud continues to grow. The Salesforce Community-Cloud-Consultant certification exam is designed to validate the skills and knowledge of professionals who work with the Salesforce Community Cloud.

Salesforce Community-Cloud-Consultant Exam is a certification offered by Salesforce that focuses on the Community Cloud. The Community Cloud is a social platform that allows businesses to connect with their customers, partners, and employees in a secure and collaborative online space. This platform helps businesses to build strong relationships with their stakeholders and increase their engagement and loyalty. The Salesforce Certified Community Cloud Consultant is a person who has demonstrated their expertise in this platform and is capable of designing, configuring, and implementing Salesforce Community Cloud solutions for clients.

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Salesforce Certified Community Cloud Consultant exam is designed to test a candidate's knowledge of the Salesforce Community Cloud platform and their ability to implement, configure and manage Community Cloud solutions. Candidates who pass the exam will be able to demonstrate their expertise in designing and implementing online communities that meet the unique needs of their business. They will also be able to help their organization maximize the value of the Community Cloud platform by providing guidance and support to users.

Salesforce Certified Community Cloud Consultant Sample Questions (Q11-Q16):

NEW QUESTION # 11
What two things should a Salesforce Admin do to accomplish this? Universal Containers needs to create a Support Community with the following requirements:* Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.* A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.* Customer users must be able to collaborate with all Community users.

A. Enable Super User access for customer users.
B. Set up Delegated Admin access for customer users.
C. Select the Community User Visibility checkbox.
D. Create a Sharing Set on the Case object.

Answer: A,C

NEW QUESTION # 12
You have spent the last two weeks getting your community ready for the prime time and have recently deployed your configuration to production and now wish to make it publicly available. What steps do you take to do this?

A. The community will automatically activate when you add users to it
B. Go into the Community Manager >> Administration >> Settings and Activate the Community
C. Deploying to production automatically enables the community
D. Go into the Community Builder >> Settings and Activate the community
E. Go into the Community Manager >> Administration and Activate the community

Answer: B

NEW QUESTION # 13
Northern Trail Outfitters needs to provide support to all customers in their Customer Community, including customers who have NOT logged in. Currently, customers can only view Knowledge articles if they are logged in.
What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?

A. Modify the customer profile to include all Knowledge articles types and fields to help customers view articles without login.
B. Make the article detail page available for unauthenticated access to help customers view articles without login.
C. Create custom Community pages with components for Knowledge articles and make them available for guest user profiles.
D. Update the channel for all Knowledge articles to include Public as a channel to help customers view articles without login.

Answer: D

NEW QUESTION # 14
Northern Trail Outfitters has released a Customer Service Community for its users for outdoor and trekking equipment. Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products.
What should the Administrator recommend?

A. Subscribe to Topics associated with Questions and posts
B. Follow users associated with Questions and posts
C. Subscribe to an RSS feed about Questions and posts
D. Subscribe to Questions and posts

Answer: B

Explanation:
Explanation

NEW QUESTION # 15
A Salesforce administrator adding a recommendations carousel component in Community Builder. The page displays correctly in Community Builder; however, recommendations are missing for Community members.
What is the likely cause of this issue?
Select one or more of the following:

A. Members need to have read access to the recommendations object
B. Recommendations need to be created for each member
C. The recommendation carousel component needs published to be enabled for the Community
D. Page changes with the recommendations carousel need to be published

Answer: B

NEW QUESTION # 16
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